Vehicle crossing application Vehicle crossing application

If you are planning to build or change a driveway, you must complete a Vehicle Crossing Application before you start.

Any vehicle crossings in existing roads within subdivision are to follow the vehicle crossing application process. 

The vehicle crossing is the area of driveway between a public road and the private property boundary, usually replacing some of the public footpath.

Note: If you’re already going through the process and are ready to book your vehicle crossing inspection - skip ahead to step 7 or step 8 to access the online booking tool.

Shows where a driveway starts on a private property and where the vehicle crossing goes across the footpath and berm to the kerb

Do not submit a Vehicle Crossing Application in the following cases:

Land subdivision

Vehicle Crossings being built as part of a land subdivision are not covered by the Vehicle Crossing application process. In these cases, the consultants or contractors building the subdivision should contact Auckland Council to get the work approved.

Limited access roads

Vehicle crossings that are accessed from the state highway are limited access roads. In these cases you need to contact Waka Kotahi's Environmental Planning team at environmentalplanning@nzta.govt.nz.

Private road

A private road is a road that is formed on non-council land and owned or controlled by a private person, persons or body corporate.  Maintenance of the private road is the responsibility of the person, persons or body corporate.  Applying for a vehicle crossing through Auckland Transport on a private road is not required.

Some newly formed roads within new subdivisions are privately owned.

Before you apply

Design the vehicle crossing 

The design and construction of the driveway must comply with Auckland Council's Auckland Unitary Plan and AT vehicle crossing standards. You can design your vehicle crossing yourself, or you may wish to work with a consultant or contractor who can help ensure the design meets the necessary standards. 

Some of the key designs for the vehicle crossings are: 

  • Vehicle crossings must be at a 90 degree angle to the property boundary.
  • Vehicle crossings can be no wider than 3 metres at the property boundary and the road reserve (see Chapter E27 of the Auckland Unitary Plan - table E27.6.4.3.2). 

Vehicle crossing standards

Auckland Transport released the current set of vehicle crossing standards on 15 June 2022, which apply to all of Auckland.

Residential vehicle crossings

Commercial vehicle crossings

Rural vehicle crossings

Asphalt vehicle crossings

Concrete walkway

Find out if anything needs to be relocated in the street

Where possible, you should choose a location for your vehicle crossing that avoids interfering with existing features in the streets like trees, fire hydrants, pedestrian crossings, and streetlights. If it's not possible to avoid features like these, you may need to request for them to be relocated. 

Contact an Auckland council arborist for resource consent if there are any trees within 2 metres of your proposed vehicle crossing. 

Contact AT call centre if there are streetlights, cesspits, catchpits, kerb outlets, street parking lines, parking or bus stop signs, bus shelters, speed hump, pedestrian crossings, redundant vehicle crossings, crash barriers and refuge islands near your proposed vehicle crossing.

Contact the relevant utility (either Vector, Chorus, or Watercare) if there are street poles transformers, power or communication pits or pillars, drainage pits or manholes, or fire hydrants near your proposed vehicle crossing.

Contact LINZ if there are any survey markers near your proposed vehicle crossing. 

Check if you also need a resource consent

You will need to apply for resource consent with Auckland Council if: 

  • You are planning to build a vehicle crossing that is wider than 3 metres at the boundary between the private property and the road reserve. 
  • There are any trees within 2 metres of your proposed vehcile crossing location.
  • You are building a new house and there isn't a suitable existing vehicle crossing when you apply for building consent. 

Vehicle crossing application and process

We aim to process your vehicle crossing application and deliver a consent letter to you within 20 working days. This includes processing time with both Auckland Council and AT.

Step 1: Prepare documents for your application. 

All vehicle crossing applications must include: 

  • A detailed plan showing all the property boundaries to scale. This could be an architect's plan.
  • A diagram showing the proposed vehicle crossing location in relation to the closest property boundary.
  • Detailed photos of where your proposed vehicle crossing will be.

If there are any features in the street that may affect your proposed vehicle crossing (e.g. trees, power poles, streetlights, drainage pits, etc.) your vehicle crossing application must include:

  • A plan showing the location of any relevant features.
  • Detailed photos showing the location of any relevant features.

If your proposed vehicle crossing requires a resource consent, you may also need to include:

  • Approved resource consent decision and plans for vehicle crossing not complying with Auckland Unitary Plan or Hauraki Gulf District Plan.
  • Approved resource consent decision and plans for trees or an asset owner approval.

Step 2. Register for the Road Services portal.

Your application should be submitted using the application form in the Road Services portal.

To register for AT's Road Services portal, you must first have a MyAT account.

If you have registered an AT HOP card you will have a MyAT account. You may also have a MyAT account if you have previously dealt with AT for other services.

If you are an agent, you may wish to create a new MyAT account with your business email address.

Login to your account

Once you have logged into your MyAT account, select "Road Services" under "All other services" to register for and login to the Road Services portal.

Step 3. Apply. 

Submit your application

Once you have logged into the Road Services portal, click 'Vehicle crossing request', to fill out and submit a digital vehicle crossing application form. 

If you have problems logging-in to the Road Services portal, please contact us.

Contact us about your vehicle crossing

The property owner is responsible for: 

  • Ensuring your resource consent is approved or submitted before proceeding to apply for a Vehicle Crossing
  • Paying any required resource consent fees
  • Paying Vehicle Crossing application fees
  • Ensuring the information and documents submitted as part of the application are complete and correct. 
  • Ensuring the required inspections are carried out
  • Organising Temporary Traffic Management (if required)
  • Letting us know if any plans have changed once building works begin
  • Ensuring the vehicle crossing is constructed properly and complies with AT and Auckland Council standards. 

Step 4: Pay the application fee.

After you submit your application via the Road Services portal, it will be assigned to Auckland Council to review. Once they have reviewed your application, you will receive an email from Auckland Council with online payment details.

There is a fixed application fee of $505.00 (including GST).

The fee covers office processing charges and 3 field inspections:

  • pre-approval inspection 
  • pre-pour inspection 
  • final reinstatement inspection

All fixed charges are non-refundable and no additional charges will be applied.

Payment options

Auckland Council is the receiving agent for payments.

Once you receive the invoice from Auckland Council, you must pay by online banking. 

Step 5. Auckland Council pre-approval.

When you have paid the application fee, the pre-approval process will start at Auckland Council.

Auckland Council will then transfer your application to AT for a pre-approval inspection. 

You do not need to do anything at this stage. You can check the progress of your application online by logging into MyAT

Step 6. AT pre-approval process 

When Auckland Council has transferred your application to AT. We will check it complies with Chapter E27 of the Auckland Unitary Plan as well as all the technical standards and requirements. These include traffic safety sight distances, storm water control, maximum gradients, prevention of scraping, and location of power poles, trees, streetlights, signs, and other utility infrastructure.

Pre-approval inspection

You do not need to book in a pre-approval inspection. Once the auditor has received and reviewed your application, they will visit the proposed vehicle crossing location and advise if your application has passed or failed.

If your application passes this inspection, AT will send you an approval letter giving you permission to begin construction, in accordance with detailed specifications that will be included with the letter.

AT will assess the level of Temporary Traffic Management (TTM) required during the pre-approval site inspection. AT will request that you submit a traffic management plan before any works can take place. Details of how to submit a traffic management plan will be provided in the approval letter.

Entry into property from the road where proposed vehicle crossing is going to go

Image: Example of a vehicle crossing at the pre-approval stage.  

Step 7. You can start work.

Once your site passed the pre-approval inspection, you will receive an email notification letting you know you can start constructing your vehicle crossing. You must not start the work until you receive this notification.

Step 8. Book your pre-pour inspection.

When the excavation has been prepared and ready for concrete to be poured, you must contact us to arrange an inspection of the boxing before the concrete is poured.

Please note that you must have received written approval from Auckland Transport before booking an inspection.

We require 2 working days' notice to arrange this inspection.

Auckland Transport is in the process of transitioning vehicle crossing applications and booking inspections to our new Road Services portal. This means that the process for booking vehicle crossing inspections is different depending on whether your application was submitted before or after 14 August 2023.

If you submitted your vehicle crossing application before 14 August 2023 you can do the following:

Book vehicle crossing inspection

Cancel an inspection

Contact us about your vehicle crossing

If you submitted your vehicle crossing application after 14 August 2023 you can book your vehicle crossing inspection via the new Road Services portal.

Book vehicle crossing inspection

What happens next

Your booking request will be sent to the Compliance Auditor who will contact you to arrange a suitable time and date to carry out the inspection.

Once the pre-pour inspection has been passed, we will advise you that your crossing must be poured within 7 days (includes weekends and public holidays) and the boxing removed, topsoil and grass seed placed, and saw-cuts completed in the concrete.

It is not acceptable for the footpath and grass berm area to be disrupted and left in a dangerous state for a prolonged period of time.

Driveway showing what it should look like ready for the vehicle crossing pre-pour inspection with base and wood frame ready for concrete to be poured.

Image: Example of a vehicle crossing at the pre-pour inspection stage. 

Step 9. Book your final inspection.

When your vehicle crossing is complete, you must book a final inspection. When we inspect your site, we will use a checklist to ensure the concrete is poured, the saw cuts completed, topsoil placed and compacted level with the footpath and crossing, grass seed sown, and all debris removed from the site. 

We require 2 working days' notice to arrange this inspection.

Auckland Transport is in the process of transitioning vehicle crossing applications and booking inspections to our new Road Services portal. This means that the process for booking vehicle crossing inspections is different depending on whether your application was submitted before or after 14 August 2023.

If you submitted your vehicle crossing application before 14 August 2023 you can do the following:

Book vehicle crossing inspection

Cancel an inspection

Contact us about your vehicle crossing

If you submitted your vehicle crossing application after 14 August 2023 you can book your vehicle crossing inspection via the new Road Services portal.

Book vehicle crossing inspection 

What happens next

Your booking will be sent to the Compliance auditor who will contact you to arrange a time and date for the inspection.

If the vehicle crossing passes the final inspection, you will receive a certificate of completion via email advising you the inspection has passed, and a copy will go into the Property File held at Auckland Council. You can also login to the Road Services portal at any time to retrieve your copy of the certificate of completion. 

Driveway showing completed new vehicle crossing ready for final inspection

Image: Example of a vehicle crossing at the final inspection stage. 

Step 10. On-going maintenance of your vehicle crossing

The property owner is responsible for the cost of constructing and maintaining the vehicle crossing serving their property, in accordance with the Auckland Council Vehicle Crossing Bylaw.

  • If AT widens or realigns a road and these works require the vehicle crossing to be altered to meet the new road alignment, then AT will alter and reinstate the vehicle crossing access at our cost.
  • On-going maintenance and repairs to the vehicle crossing remains the responsibility of the property owner.
  • For rural properties with a culvert pipe under the vehicle crossing, the property owner is responsible for maintenance of the culvert to keep it free of debris that could block the culvert to cause it to overflow and cause flooding, or damage the road.
  • Property owners are expected to maintain the grassed area in front of their property to a reasonable standard, to ensure traffic visibility is not compromised, long grass does not become a fire hazard, and the area looks tidy.
  • For any concerns about the way a street front is being maintained contact us. If the area is a hazard, AT will take action to minimise the risk to the community.

The legal requirements surrounding the need to construct and maintain a vehicle crossing can be found in: